WE CARE ABOUT EVERY CUSTOMER
Family Owned and Operated
General Laboratory products is family owned and operated. We have the flexibility and the desire to adapt to the needs of our customers. Listed below are some of our advantages that other manufactures and laboratories don't offer.
Being family owned has a competitive advantage because every one cares. We have been in the business for over 25 years. If we cut costs, we pass our savings to our customers. If our costs don't go up, our pricing doesn't go up. Our philosophy is building a parntership with our customers not just a sale.
Order Direct or Order w/ Distributors
General Laboratory Products will gladly take any direct customer. Many companies have to order thru distributors. Not a problem we work directly with distributors such as Fisher Scientific, VWR, Thomas Scientific, etc. We can talk directly with you and assist you with ordering or any technical support of our product any time you desire.
One Stop Shop
General Laboratory Products works directly with our distributors to deliver every laboratory need for your company. If you have a laboratory need we can deliver.
Same Day Shipping
Any order placed for a stock item will ship that day. Located in the midwest helps get your product delivered in a timly fashion.
General Laboratory Products does not believe in sudden price increases. Pricing will be done before the start of the year. We will help you budget your projects and work with you to keep costs down.
General Laboratory Products is always ready to offer our service. Call us at (630) 553-6000
All of the products manufactured by General Laboratory Products are tested to the highest standards for quality and performance according to our policy and procedures. Every order contains a Media Certificate that includes Lot Number and Expiration Date.
Customer Usage Reports
General Laboratory Products can show you exactly what you order in a year or on a monly basis, and we will assist you to eliminate waste and help minimize your costs.
Special Order Forms
A free service we offer is designing order forms custom to the needs of your business in Excel so you can easily fill them out with the computer or by hand. You can e-mail as an attachment to firstname.lastname@example.org or simply fax us your order to (630) 553-6008.
Special Inventory Forms
A free service we offer is designing Inventory forms custom to the needs of your business in Excel to assist you in inventroy control to help eliminate waste and assist in reducing costs of your business.
Product Warranty and Returns
General Laboratory Products guarantees the performance of our products. Returned goods are accepted in accordance with our return policy.