GENERAL LABORATORY PRODUCTS
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                                            SHIPPING
                                            We pack each order with a Certificate of Analysis.  GLP ships Ground, 3 Day Select, Second Day Air, Second Day Air A.M.,Next Day Air, Next Day Air A.M.  General Laboratory products might require your Account # for shipping Next Day Air or Next Day Air Early A.M. delivery.  Please let us know the timeframe you would like to receive your order.  GLP encourages standing orders to help keep the product costs and shipping costs lower than our competition.  Large orders are packed on pallets to keep the product safer and keep the shipping cost to a minimum for our customers.  Please let us know if your facility can receive pallet shipments.  When the order is received please verify the packaging or contents of the order upon receipt.

                                            RETURN POLICY
                                            Please do not return any product until you have spoken to a memeber of General Laboratory Products.  Unauthorized returns will  not be accepted.  Prepared Media is perishable and non-returnable, unless product is defective.  If the product is defective at your location please notify General Laboratory Products.  General Laboratory Products will check the retain samples and make sure the product or products conform to the Quality Conttrol ploicy.  If the products conform to the quality control policy then we will ask for a sample to be sent to General Laboratory Products.  General Laboratory Products will send the product to a third party for analysis and further review.

                                            To Order
                                            General Laboratory Products receives orders Monday thru Friday 7:30 A.M. to 4:30 P.M. Central Time.
                                                
                                            phone (630) 553-6000
                                            fax (630) 553-6008
                                            e-mail glp@ameritech.net
                                            When ordering, please let us
                                                Purchase Order Number
                                                Product Item Number
                                                Product Description
                                                Fill Size
                                                Number of Cases/Packs
                                                Ship Date

                                            TERMS AND CONDITIONS
                                            Payment terms are net 30 with approved credit.  General Laboratory Products accepts Visa, Discover, and Master Card.    

                                            Standing Orders
                                            General Laboratory Products encourages standing orders to better serve our customers.  This will also save customers on shipping costs to eliminate Air charges.  Customers can set up a standing order to reduce the headache of ordering weekly, bi-weekly, monthly etc.  Standing orders help reduce the cost associated with the final cost of the product.  General Laboratory Products always passes the savings on to the customers.  We held pricing for over two years in this economy because of the cost savings we received from being more efficient with the way we do business.  We held our pricing and cut pricing on the items we could to help our customers grow with General Laboratory Products.  We will continue this philosophy because we believe in growing a parntership with our customers not just a sale.   
                                            The map below shows ground shipping from our zip code to your location.  If you need any assistance or unsure please contact us.  The map below is just a guideline.
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